Returns Policy

We always endeavour to ensure that any purchases from us are without problem.  You have 14 days from the day you receive your order to initiate a return. All items being returned must be in their original packaging, unused, and unworn with all tags and with no signs of makeup around collars of dresses, tops, coats etc. 

We aim to process your reimbursement within 14 days of receiving your returned items.

Incase an item arrives damaged, please notify us within 24 hours of delivery along with photographic evidence at hello@shineboutique.ie

In case of returning a gift set, all the items within the set must be unused and unworn.

Upon examining the returned goods, if it’s found that the items have been handled excessively beyond what’s necessary to assess their nature and functioning, you may be held responsible for the decreased value of the goods. In such cases, an appropriate deduction may be made from the refund to account for the diminished value.

Please be aware that we assume no responsibility for the items until they are received here at Shine Boutique, Dalton Street, Claremorris. We highly recommend obtaining a tracking number for the parcel. Lost items during transit will not be treated as returned goods.

Returns from non-EU countries (including the UK) may incur tax or duty charges, which will be deducted from the refund amount. If you intend to return an order from outside the EU, please contact us beforehand.

Should your item not fit or suit your needs, make sure to refer to the measurements provided at the bottom of the first page. It’s your responsibility to ensure that the furniture’s dimensions fit the intended space.

To facilitate returns, we have an environmentally friendly paperless process. Remember to include your order number when returning your item(s).

Return Instructions:Take the parcel to your chosen return service, such as a Post Office or courier collection.Carefully package the product in its original box or packaging with all original packaging.Include your order number or returns form.Return to: Website Returns, Shine Boutique, Dalton Street, Claremorris, Co Mayo F12 KC86